You are here: Website feedback  ‭(Hidden)‬ Title Web Part Website Feedback To help us serve you better, please complete this survey on our website. 1) Please rate your satisfaction with the following components of our website. Service recipient type Public Relations OffersLicense HolderCompany RepresentativeOthers Vistied Department Department of Economic DevelopmentMohammed Bin Rashid Establishment for SME DevelopmentDubai Export Development CoprationDubai Events and Promotions EstablishmentsForeign Investment Office Geographic locations of DED main office and its branches. Highly satisfiedSatisfiedNeutralUnsatisifedStrongly Unsatisifed Communication via telephone, e-mail, and information center Highly satisfiedSatisfiedNeutralUnsatisifedStrongly Unsatisifed Access to DED employees and officials Strongly UnsatisifedSatisfiedNeutralSatisfiedStrongly Unsatisifed DED understanding and anticipation of customer needs. Highly satisfiedSatisfiedNeutralUnsatisifedStrongly Unsatisifed DED responsiveness with regards to customer needs, queries , an complaints. Strongly UnsatisifedSatisfiedNeutralUnsatisifedStrongly Unsatisifed Equal treatment of customers by employees and managers. Highly satisfiedSatisfiedNeutralUnsatisifedStrongly Unsatisifed DED initiatives to introduce new services or improve existing services Highly satisfiedSatisfiedNeutralUnsatisifedStrongly Unsatisifed Overall, how satisfied are you with DED and its employees. Highly satisfiedSatisfiedNeutralUnsatisifedStrongly Unsatisifed Services provided at DED main office and branches. Highly satisfiedSatisfiedNeutralUnsatisifedStrongly Unsatisifed Employees courtesy and responsiveness Highly SatisfiedSatisfiedNeutralUnsatisifedStrongly Unsatisifed Fees and charges in comparison to quality of services provided. Highly satisfiedSatisfiedNeutralUnsatisifedStrongly Unsatisifed Speed of service provision. Highly satisfiedSatisfiedNeutralUnsatisifedStrongly Unsatisifed Service documents and guides availability and clarity. Highly satisfiedSatisfiedNeutralUnsatisifedStrongly Unsatisifed Use of modern technologies in services and their suitability to customer needs. Highly satisfiedSatisfiedNeutralUnsatisifedStrongly Unsatisifed customer service employees promptness and readiness to provide advice and support to all customers . Highly satisfiedSatisfiedNeutralUnsatisifedStrongly Unsatisifed Services provided at the first time. Highly satisfiedSatisfiedNeutralUnsatisifedStrongly Unsatisifed Knowledge and qualifications of customer service employees. Highly satisfiedSatisfiedNeutralUnsatisifedStrongly Unsatisifed Ease of access to information provided by DED through various channels. Highly satisfiedSatisfiedNeutralUnsatisifedStrongly Unsatisifed Clarity of services procedures and requirements. Highly satisfiedSatisfiedNeutralUnsatisifedStrongly Unsatisifed DED readiness & responsiveness to amend the service nature, method, timing. Highly satisfiedSatisfiedNeutralUnsatisifed Creativity & innovation in designing DED services Highly satisfiedSatisfiedNeutralUnsatisifedStrongly Unsatisifed Provided services meet your requirments Highly satisfiedSatisfiedNeutralUnsatisifedStrongly Unsatisifed Overall, how satisfied are you with the services provided by DED? Highly satisfiedSatisfiedNeutralUnsatisifedStrongly Unsatisifed 2) We would appreciate providing us with your suggestions to improve our website:   Please notice that this form is only for website related suggestions and comments. Any unrelated topic addressed through this form will not be considered.   e-Services Register New User Reserve Tradename Renew Tradename Renew License Pay Fines More   DED Agencies Dubai Export Development Corporation Foreign Direct Investment Mohammed Bin Rashid Establishment for SME Development