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Membership Cost
Quality and Service Excellence is a strategic objective for the Government of Dubai - Dubai Economic Department. Thus, the cost of membership is heavily subsidized; however a nominal charge is levied per outlet in order to demonstrate the business commitment for the scheme and to cover part of the processing fees...
The cost of joining the Dubai Service Excellence Scheme is summarized in the table below as follow:
| NO |
Description |
Fees per outlet (AED) |
| 1 |
First Year:
If joining between Jan–Mar (i.e. 4 Mystery shopper reports)
If joining between Apr – Jun (i.e. 3 Mystery shopper reports)
If joining between Jul – Sep (i.e. 2 Mystery shopper reports)
If joining between Oct – Dec (i.e. 1 Mystery shopper reports) |
400
300
200
100 |
| 2 |
Subsequent years – renewal:
(Payment is due in January every year) |
400 |
| 3 |
Additional mystery shoppers’ visits per outlet
(if requested by members)
Outside a mall in Dubai
Outside Dubai (but within the UAE) |
150
200 |
| 4 |
Additional DSES Material: |
cost price | .
Note: Please note that the above fees are correct at the time of publication; however, they may be revised from time to time. For existing DSES members, the DSES secretariat shall notify all existing members of any changes in advance. |
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