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 Services Details

Service Name
Business to business complaints
Service Description
Commercial Compliance & Consumer Protection Sector provides this service to resolve disputes between two business enterprises and protect each one's rights.
Fees Information
AED 2020
Estimated Delivery Duration
10 working days
Sub Services
Contact Department
Business Protection Services
Contact Office
Trading Establishment Complaints Section
Contact Phone
+971 600 545555
Contact Fax
+971 4 4503996
Contact Email
info@dubaided.gov.ae
Offline
Stage Number Name Description Required Document Required Form
1 File a complaint Purchase invoice, The necessary supporting documents to examine the complaint,
2 CCCP will contact both sides trying to solve the problem
3 If the problem is not solved within the same day, the coordinator should ask both owners to visit Consumer Protection section to solve the problem face to face and come up with a solution that satisfies both sides.
Required Document
Attachment Name Mandatory/Optional
Purchase invoice Mandatory
The necessary supporting documents to examine the complaint Mandatory
Beneficiary

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